The full story is live. Kuok Hui Kwong: Leading Shangri-La Into Its Next Chapter
When Kuok Hui Kwong stepped into the CEO office in August 2025, she inherited the spiritual legacy of her father, Robert Kuok, and a portfolio of 100+ landmark properties. Her pivot: aggressively expanding the managed-property model in China’s secondary cities while digitizing the guest experience without losing the brand’s signature "warm Asian service." Under her watch, RevPAR grew 12% year-on-year.
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